Refund & Cancellation Policy

The service period, cancellation, and refund terms for paid Workset Cloud plans.

This policy applies to paid plans of Workset Cloud (Uwolhan Soft).

Effective date: 2026-09-30

Service period

A paid plan is provided for one month from the payment date.

When the period ends, the registered card is charged automatically and the plan renews for another month. You can see the next payment date in workspace Settings › Billing.

Price

Prices include value-added tax and are shown on the checkout screen before you pay.

Cancellation

You can cancel at any time in workspace Settings › Billing. Once you cancel, no further payments are made, and you can keep using the service until the end of the period you have already paid for.

Your workspace data is not deleted when you cancel.

Refunds

  • Within 7 days of the payment date, if you have not used any paid features during that time, we refund the full amount.
  • If there is a payment error or a duplicate payment, or if we could not provide the service for reasons on our side, we refund the affected amount in full.
  • Otherwise, we do not refund the remaining days of a service period that has already started. You can cancel to stop the next payment.
  • Refunds are made by cancelling the charge on the card you paid with, and may take 3 to 7 business days depending on the card issuer.

Requests and questions

Send refund and cancellation requests to uwolhansoft@gmail.com or call +82 10-7739-1943. We reply within 3 business days.

Applicable law

Anything not covered by this policy follows the Act on the Consumer Protection in Electronic Commerce and other applicable laws.